1. The driver sends a request
The driver signs in, chooses one of the available services and shares a precise location. Optional details about the vehicle and its position help the SUPERHERO prepare.
2. Nearby SUPERHEROS receive the offer
The request is offered to qualified SUPERHEROS near the driver. Only providers who have completed verification can receive offers.
3. One SUPERHERO accepts
The mission is assigned when one SUPERHERO accepts it. Until then, the app shows that the request is still being matched. S.O.S. does not show a provider as assigned before acceptance.
4. Service, price confirmation and payment
The SUPERHERO arrives, assesses the situation and performs the service. The final price is confirmed before the payment is completed in the app.
Where S.O.S. operates
S.O.S. operates in metro Atlanta at launch. Requests from outside the launch market are not dispatched.
Sources
- S.O.S. is not a 911 service — S.O.S.-published